This Refund Policy applies to event tickets purchased through Hype Nation. By completing a ticket purchase, you agree to these terms.
All ticket sales are final
Except as described below, all ticket sales are final and non-refundable. Please review event details carefully — including date, time, location, age restrictions, and the organizer’s policies — before you buy.
Cancelled or postponed events
If an event is cancelled by the organizer, you will receive a full refund automatically. If an event is officially postponed and you cannot attend the new date, you may request a full refund within a reasonable window, typically within 14 days of the postponement announcement.
How refunds are processed
Refunds are processed back to the original payment method used at checkout (for example, the card you paid with). We process refunds through Stripe, our payment processor. Once issued, refunds usually appear within 5 to 10 business days, depending on your bank or card issuer.
Tickets, fees, and transfers
Service or platform fees are generally non-refundable unless the event itself is cancelled or postponed. Tickets are not transferable between events unless the organizer explicitly allows it.
Questions or disputes
For refund requests, ticket issues, or disputes, contact us at hypenationsupport@gmail.com. Please include your order confirmation and the event name so we can help quickly.